Contact Information

Last updated: November 13, 2026

This page provides the official contact information for Silver Chef, an online retail store operating through:

https://silverchef.shop/

We aim to provide accessible customer support for enquiries concerning purchases, payments, shipping, returns, refunds, privacy, and other store-related matters.

Official Business Information

Store Name: Silver Chef

Website: https://silverchef.shop/

Email: info@silverchef.shop

Telephone: +44 7555 922776

Business Address:

34 Halleys Way
Houghton Regis
Dunstable
LU5 5HY
United Kingdom

Customer Service

We welcome enquiries about our merchandise, orders, payments, shipping, returns, refunds, and other customer service matters.

If you are contacting us about an existing order, please provide:

• Your order number;

• The email address used during checkout; and

• A brief description of your enquiry.

This information helps us locate the relevant transaction and provide assistance efficiently.

Customer Support Email: info@silverchef.shop

Telephone: +44 7555 922776

We aim to respond to customer enquiries as soon as reasonably possible during normal business days.

Returns and Refunds

For returns, exchanges, refunds, damaged items, incorrect orders, or cancellations, contact:

Email: info@silverchef.shop

Please include your order number and relevant details.

Return and refund requests are handled according to our Return & Refund Policy and applicable consumer protection laws.

Please request return instructions before mailing merchandise.

The authorized return address may differ from our business contact address.

Shipping and Delivery

For questions about shipping, tracking, delivery delays, missing parcels, address corrections, or other delivery issues, contact:

Email: info@silverchef.shop

Please provide your order number and tracking information where available.

Shipping and delivery matters are handled according to our Shipping Policy.

Privacy Enquiries

For enquiries concerning personal information or data protection, contact:

Email: info@silverchef.shop

Privacy requests may include:

• Access to personal information;

• Correction of inaccurate information;

• Deletion requests;

• Marketing preferences;

• Cookie-related questions; and

• Data protection complaints.

We may request proportionate identity verification where necessary before processing certain privacy requests.

Personal information is handled according to our Privacy Policy and applicable law.

Keeping Our Information Up to Date

Silver Chef aims to keep the contact information published on our website accurate and current.

Customers should use the official contact details listed on this page when requesting assistance.

For questions about our contact information, email info@silverchef.shop.